Privacy policy

Last updated:

This policy explains what personal data we process when you use GANITIPS, what we use it for and what you can do about it. We have tried to write it to be understood rather than to be agreed to unread.

1. Who is responsible

The data controller is GANITIPS. For anything concerning your data you can write to the contact address at the foot of this page.

2. What data we process

Only what the service needs in order to work:

  • Account details: your email address and, if you give them, your name and phone number. If you sign in with Google we receive your name, your email and an identifier for your Google account; never your password.
  • What you do with your account: the favourites you save, the videos you like, the comments and replies you write and the reviews you post.
  • Usage data: which listings and videos are viewed, what is searched for and which QR codes are scanned. We use it in aggregate to learn what works.
  • Approximate location: only if you allow it in your browser, to suggest the nearest city. You can refuse and still use the site.
  • Business details: if you register a business, the contact and billing details you give us.

3. Why we use it, and on what basis

We process your data for these purposes:

  • To provide the service — your account, favourites, comments and reviews — on the basis of the relationship you enter into by registering.
  • To tell you about replies to your comments and, if you have a business, about comments and reviews concerning it.
  • To manage business subscriptions and payments, to perform the contract and meet our tax obligations.
  • To measure how the site is used and improve it, on the basis of our legitimate interest in knowing how it is used.
  • To keep the service secure and prevent abuse.

4. What you post is public

Comments and reviews are shown to any visitor together with your account name. We do not publish your email address. You can delete your comments and reviews at any time, and we reserve the right to remove content that is offensive, false or unlawful.

5. Who we share it with

We do not sell your data. It is shared only with the providers that make the service possible, each under its own data-processing agreement:

  • Hosting, database, and image and video delivery.
  • Stripe, which processes business payments. We never see or store card numbers.
  • Google, only if you choose to sign in with your Google account.

6. Cookies

We use only our own cookies: one that keeps you signed in, one that remembers you scanned a QR code so its deals apply to you, and an anonymous session identifier we use to count visits. Signing in with Google also uses a temporary cookie that lasts only for that step. We use no advertising cookies and no third-party tracking cookies.

7. How long we keep it

We keep your account data for as long as the account is open. If you delete it we erase your personal data, except what we are legally required to keep — invoices, for example — for as long as the law requires.

8. Your rights

You can ask us at any time to access your data, correct it, erase it, restrict or object to its processing, and receive it in a portable format. Simply write to us from the email address on your account.

If you believe we have not dealt with your request properly, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) or with the authority in your own country.

9. Children

GANITIPS is not aimed at children under 14 and we do not knowingly collect their data. If you believe a child has given us data, write to us and we will delete it.

10. Changes to this policy

If we change this policy in any significant way we will say so on this page and update the date shown above.

empresas@ganitips.com